Wellbeing & Fitness

Mental Health First Aid in the Workplace (Level 3)

The Qualsafe Level 3 Award in Mental Health First Aid in the Workplace — two days for the people who will hold the role: designated mental health first aiders, line managers and HR.

Mental Health First Aid (Level 3) training
Duration2 days · 14 GLH
QualificationQualsafe Level 3 Award (RQF)
CertificateValid 3 years
Minimum age18
Assessment25-question paper

Who it's for

If any of these sound like your organisation, this is the right course.

  • Designated workplace mental health first aiders
  • Line managers and supervisors
  • HR and wellbeing leads
  • Organisations in high-pressure, shift-based or lone-working sectors

What's covered

Every session is practical, and tailored to the way your team actually works.

  • Mental health and mental health first aid defined
  • The cost of poor mental health, and the case for acting early
  • The boundaries and limits of the mental health first aider role
  • Self-care for the person holding the role
  • Legislation, duty of care and workplace standards
  • Recognising stress, anxiety, depression, PTSD, OCD, phobias, bipolar disorder and psychosis
  • Self-harm and suicide risk, and how to respond
  • The STOPS action plan and practical coping strategies
  • Supporting colleagues absent with mental ill health, and their return to work
  • Local and national crisis resources

How it works

Step 1Tell us what you need

Numbers, sites and any deadlines — an audit, a new contract or a certificate about to lapse.

Step 2Get a clear quote

We recommend the right course and confirm dates, group sizes and a fixed price.

Step 3We come to you

Training runs at your premises, around your rota, with everything we need brought with us.

Step 4Certificates & renewals

Learners receive their certificates, and we remind you before anything expires.

Questions

Anything else, just call us on 0151 558 1470.

What's the difference between Level 2 and Level 3?

Level 2 is a one-day awareness qualification for any employee. Level 3 runs over two days and prepares people to hold the mental health first aider role and support others, including those they supervise.

Does this make someone a counsellor?

No. A mental health first aider offers early support and signposting, in the same way a physical first aider gives initial help before professional care takes over.

How many mental health first aiders should we have?

There's no set ratio in law. Most organisations mirror their physical first aid cover, then adjust for shift patterns, site numbers and risk.

Book Mental Health First Aid (Level 3)

Tell us your numbers and dates and we'll come back with a tailored plan and quote, usually within one working day.

0151 558 1470
Request a quote