Qualsafe Level 3 Award in Mental Health
First Aid in the Workplace (RQF)
First Aid in the Workplace (RQF)
Become a Qualified Mental Health First Aider with Dovewell Training
At Dovewell Training, we’re committed to helping organisations build supportive, psychologically safe workplaces where staff wellbeing is taken seriously. Our Qualsafe Level 3 Award in Mental Health First Aid in the Workplace (RQF) course is a nationally recognised, Ofqual-regulated qualification that equips learners with the confidence, understanding, and practical skills to support colleagues experiencing poor mental health.
What Is the Level 3 Award in
Mental Health First Aid?
Mental Health First Aid?
The Qualsafe Level 3 Award in Mental Health First Aid in the Workplace (RQF) is
a comprehensive two-day training course designed to help participants:
a comprehensive two-day training course designed to help participants:
Understand mental health and its impact in professional environments .
Recognise signs of mental health struggles in colleagues .
Use active listening and supportive communication effectively .
Provide practical Mental Health First Aid and signpost to appropriate support .
Promote positive mental wellbeing throughout the organisation .
This qualification goes beyond awareness — it develops practical first aid skills
that help teams respond with empathy and confidence.
Why Train With Dovewell Training?
When you choose Dovewell Training for your Level 3
Mental Health First Aid course, you benefit from:
Mental Health First Aid course, you benefit from:
Expert facilitation
Delivered by experienced trainers focused
on practical skills and engagement.
on practical skills and engagement.
Relevant, workplace-focused learning:
Scenarious and discussion tailored to real
situations staff may face.
situations staff may face.
Accredited, recognised certification:
Fully accredited by Qualsale Awards and
valid for three years.
valid for three years.
Flexible delivery:
Options for group bookings, in-company
delivery, and blended learning experiences.
delivery, and blended learning experiences.
We help organisations not just tick a box – we support lasting cultural change that improves
staff wellbeing and reduces stigma around mental health conversations.
staff wellbeing and reduces stigma around mental health conversations.
Who Should Attend
This course is ideal for:
1
HR professionals
and wellbeing
champions.
and wellbeing
champions.
2
Line managers,
supervisors, and
team leaders.
supervisors, and
team leaders.
3
Staff designated to
act as Mental
Health FirstAiders.
act as Mental
Health FirstAiders.
4
Anyone wanting to deepen
their understanding of
workplace mental health
and support others.
their understanding of
workplace mental health
and support others.
There are no formal entry requirements, making this a valuable upskilling opportunity
for individuals and teams alike.
for individuals and teams alike.
What You’ll Learn
During the training, participants will explore:
The importance of mental health and wellbeing in the workplace.
Roles and responsibilities involved in mental halth support.
How to recognise and understand common mental health conditions.
Practical Mental Health First Aid strategies and action planning.
Supporting colleagues, promoting recovery, and directing to professional help.
Best practices for employers and workplace cultures.
By the end of the course, learners are equipped to act confidently and sensitively,
helping to create a more compassionate work environment.
helping to create a more compassionate work environment.
Course Format & Certification
Duration :
Typically two full days of engaging, instructor-led training .
Assessment :
One multiple-choice theory assessment .
Qualification:
Qualsafe Level 3 Award in Mental Health First Aid in the workplace (RQF) certificate valid for 3 years once achieved.
Benefits for Your Organisation
Bringing this qualification to your team through
Dovewell Training can help you:
Dovewell Training can help you:
Improve early recognition of mental health issues.
Build practical support skills across your workforce.
Enhance workplace morale and reduce stigma.
Foster stronger communication, trust, and psychological safety.
Demonstrate proactive commitment to staff wellbeing and HR best practice.
