Food Safety Training

Food preparation, transportation and handling come with a wide range of health and safety legislation attached to them. Ensuring that staff who handle food at any time in your operation have the appropriate level of food safety training and certification is critical.

Whether you’re a food processing plant, a local bar or restaurant, a sandwich bar or mobile catering facility in town, that all-important certificate is vital to your operation.

Why is Food Safety Training Important?

The Food Standards Agency recently produce a report that provided some startling statistics:

There are more than 380,000 norovirus cases in the UK alone, all linked to the food we buy in supermarkets, restaurants and elsewhere.
This is estimated to lead to more than 2.4 million cases of illness every year.

While we can’t stop every instance of contamination and potential illness when it comes to handling food, ensuring that staff have even the basic training required is critical in helping to reduce the problem.


    A food safety training course provides several useful skills, including:
    Maintaining safety while preparing food.
    Understanding the best practices and storage techniques for different types of food.
    Minimising the potential for contamination while handling food.
    Ensuring that surfaces, where food is kept and prepared, are hygienically clean.

    Of course, an instance of food poisoning or a sanction for lax health and safety can be the death of many food businesses. Ensuring that all staff handling food, at any stage, are properly certified not only gives you peace of mind it protects your customers and your business as well.

    Why Partner with Dovewell for Your Food Safety Training

    Dovewell Training provides QA level 2 awards in food safety for a variety of industries including manufacturing, retail and catering. Delivered by highly qualified and very experienced tutors, we can deliver food safety training anywhere in the UK, whether you’re a small business or a larger corporation with more complex requirements.

    Key to everything we do at Dovewell Training is offering a flexible delivery that works for your business. We’re a specialist training provider that understands your industry and top of our list is making sure that your employees and you get the most out of any learning opportunity.

    Our Level 2 Food Safety Courses

    EU and UK regulations state that all food handlers must receive the appropriate training in food safety practices relevant to their duties. Having a good understanding of food safety practices is not only a legal requirement, but it is also essential in protecting the health of both consumers and food handlers.

    QA Level 2 Award in Food Safety in Catering (RQF): Specifically designed to cover all aspects of food preparation, handling and storage in catering environments including kitchens and service points. Find out more here.
    QA Level 2 Award in Food Safety in Retail (RQF): Many shops on the high street involve some food handling including sandwiches and drinks for sale as well as on-site cafeterias in addition to fresh food counters. Find out more here.
    QA Level 2 Award in Food Safety for Manufacturing (RQF): Ensure all staff in your manufacturing operation have the knowledge and skill to handle food safely and prevent issues such as cross-contamination. Find out more here.
    QA Level 2 Health and Safety in the Workplace (RQF)

    This is a nationally recognised qualification that is designed to give participants a raised awareness of health and safety in the workplace, the rules they need to follow under current H&S legislation and the role that individuals play on a day-to-day basis.
    It will not only look at roles and responsibilities within the workplace but the typical types of injury and safety issues that are faced by modern businesses and their employees.

    Who is it For?
    This is a Level 2 course that is suitable for all employees, especially those that work in areas where there are higher potential risks and health and safety issues.
    How Long is the Course?
    1 day.
    What Does it Cover?
    Over the day, trained tutors will lead you through different aspects of health and safety in the workplace including:
    • Developing an understanding of the responsibilities for health and safety as well as welfare in the workplace, for example, recognising both employers’ and employees’ obligations, the need for appropriate training and how to communicate concerning health and safety issues.
    • Looking at the way risk assessments play a role in health and safety in the workplace including defining hazards and risks and what a risk assessment actually involves and how it can be used to reduce accidents in the workplace.
    • How to to identify and control risks within the work environment, for example, the potential for slips and falls, the dangers of working from height, safety issues related to vehicles like forklift trucks, the potential for fire risks and stress or violence issues in the workplace.
    • Procedures for responding to accidents and other incidents in the workplace, including recognising common causes of accidents such as slips and falls, reporting and recording issues and first aid support.
    Is There an Assessment?
    Yes. You will have a 45-minute assessment at the end of the course. This involves answering 30 multiple-choice questions on the material that you have covered over the day. You will need to correctly answer 20 out of 30 to pass and successful candidates will receive a Level 2 Health and Safety in the Workplace certificate.
    QA Level 2 Principles of Manual Handling (RQF)

    Many hours are lost to businesses each year following an injury where the incorrect manual handling technique was used in a work setting. This Level 2 QA certificate provides employees with a grounding in the principles of manual handling so that they understand the risks and can avoid potential injury in the workplace in future.

    The course not only looks at the main types of injuries caused by poor manual handling techniques but the roles and responsibilities within a business to ensure that employees are properly trained. The course is delivered by a team of experienced manual handling professionals who have worked in a wide range of sectors and industries.

    Who is it For?
    Anyone who is involved in manual handling as part of their job, for example, lifting parcels and boxes or processing deliveries.
    How Long is the Course?
    Half a day.
    What Does it Cover?
    Through the course of half a day, our experienced tutors will lead you through the basic principles of manual handling techniques. The content includes:
    • Common injuries caused by poor manual handling.
    • Current law related to manual handling.
    • The obligations of both employers and employees.
    • Carrying out risk assessments in relation to manual handling.
    • Understanding the body during moving and handling including the pressures put on the musculoskeletal system and core principles such as the role of centre of gravity.
    • The theory behind safe moving and handling techniques.
    • Types of manual handling equipment
    The course involves both theory and practical elements including how to lift items safely and with minimum risk of injury.
    Is There an Assessment?
    At the end of the half-day course, there is a written assessment for participants. This involves 30 multiple-choice questions and you need to get 20 right to achieve a pass mark. Those that pass the course will be awarded a certificate in Level 2 Principles of Manual Handling.


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